Information regarding the coronavirus / covid-19
Given the spread of the Coronavirus, we would like to draw your attention to how we at the Swedish Radio have chosen to act in relation to our public events.
Our security department closely monitors the development and spread of the Coronavirus and updates us daily on behavioral rules and restrictions. We check that artists, soloists and musicians who come to us have not been in any of the risk areas and we have clear rules on how we as employees should act if we feel sick, have been in a risk area or have met someone who live in a risk area.
Update March 19, 2020
Unfortunately, we must announce that all concerts in March and April have been canceled.
The decision is based on the public health authority’s request to the government on March 11 to stop all events with more than 500 participants.
FOR THOSE WHO PURCHASED A TICKET FOR A CONCERT IN MARCH OR APRIL:
Everyone who has an email address associated with their purchase, will receive an email with information regarding their canceled concert. We work our way through concert after concert so we hope you have the indulgence that it may take longer to get information.
TICKETS BOUGHT FROM BERWALDHALLEN.SE
You will automatically receive money back on the card / account you used when purchasing. It may take a few days to see the refund on your account. If you paid with a gift card, you will receive a new gift card emailed to you.
For those who purchased tickets online before September 25, 2019 – since we switched sales systems in September 2019, unfortunately we cannot transfer money to your card / account. We ask you to contact us to get a gift card or money back. Contact us and we will help you. We apologize if this creates any trouble for you.
TICKETS BOUGHT IN BERWALDHALLEN’S TICKET OFFICE:
Contact us and we will help you:
By phone: 08-784 18 00 open Monday-Friday 11am – 6pm
By email: email@example.com
The ticket office is closed until further notice due to the situation with the Corona virus.
Any service fees are not refundable.
Further information about the coronavirus / covid-19 can be found on the website of the Public Health Authority.